Greybird · People & HR · Platform
An in-house NPS and survey platform
A survey tool that replaced an expensive NPS tool and grew into a database of stakeholder insights.
The problem
The existing NPS tool was expensive and only covered customers.
How it works
- 01
Customer NPS
NPS surveys are sent to customers from Greybird's own tool.
- 02
Employees & suppliers
The same tool rates employee performance and collects supplier feedback.
- 03
Insight database
All answers build one database of how stakeholders see the company.
What changed
- Replaced a costly NPS subscription
- Insights across customers, employees and suppliers